Senior Specialist: Solution Architect- Vodacom

Senior Specialist: Solution Architect-Vodacom

Job Description

Role purpose:

To ensure that user requirements for the business are documented, developed and delivered on.

Your responsibilities will include:

Design / Architect / Implement Solutions and Develop Blueprints too:
Application – Scalability: applications should be fully Cloud native, enabling horizontally scalability via auto scaling. This will be achieved through using OpenShift as PaaS – onPrem;
Technology – Cloud Automation: Applications will utilize the DevOps tool chain to ensure automation and rapid deployment for the microservices. Jenkins/Gitlab is the preferred CI/CD tool;
Data Model  and API‘s (CSM) – data structures flat vs relational – high speed cache in support of services exposed to the channels; Scaling will be possible using containerization such as Docker; This will support the DXL integration;
Operational – DevSecOps capability is inherent/embedded in the delivery pipeline from development into production i.e. monitoring, alerting and security;

Determine optimal solutions of API design enabling Digital Channels/knowledge of microservice-based architecture
Design and document Automation process – Infrastructure as code; Platform management through DevSecops using tools such as Ansible, Terraform, etc.
Design and document data integration and distribution processes such as mediation of network elements; file management, event streaming (e.g. kafka), etc.

To perform solution design activities by assessing requirements in terms of feasibility, impact and cost, thereby assisting to create and compile accurate user requirement documents.
To provide technical input into system definition and design activities and facilitate the delivery of value added solutions.
To research / investigate current industry trends and standards in terms of technologies deployed / planned to be deployed and how that can enhance / optimise systems.
To act as a technical liaison between business and the technical teams and to ensure the required support from all areas to ensure delivery of quality solutions.
To ensure that projects are delivered according to requirements, specified designs and that the technical and business teams are aligned around the same objectives and deliverables.
To ensure that solutions are delivered through the agreed delivery processes and to support the technical teams with the delivery of solutions e.g. facilitation of configuration, testing, rollout coordination, etc.
To research, define and maintain industry best practices within the Systems Division with respect to the above and other delivery processes
To maintain, re-evaluate, optimise or automate existing business processes
To create reports and feedback to executive and line management
To perform quality assurance across business analysis documentation, vendor documentation, proposals, technical designs, test documentation and operational handover documentation
To manage and mentor a team of Business Analysts

Program and project management

Combination of waterfall and agile development and configuration management
Manage and various projects from inception (cradle to grave)
Release Train Engineer function

Application release management 

Input into :
Demand management enterprise alignment
Delivery according to approved policies and practises and standards like ITIL
Deployment across standardized environments and layered architecture
Operations transition initiation and support

Compiled reports
Accurate reports delivered within agreed timelines
Delivery of reports at all levels incl. Executive reports, , Board, reports,  Projects, Systems Analysis reports , Ad-hoc reports

Provided Support to Operations  

Responsible for:
Solution design and architecture, Quality, Products and Systems, Technology Implementation, Process Implementation, Commercial Issues, Application Development, Advice
Improve Turn-around-time,  ensure Customer Satisfaction Index is improved

Process modeling
Solution(s) design and recommendations.
Author business and systems requirements and design specification documents
Generate technical artifacts like use cases, context diagrams, frameworks
Development of training material, test cases, operations manuals

Strategy development and implementation
Devise business support system strategies
Deliver enterprise planning and organising (in support of devised strategies)
Liaise with a team of project managers and systems specialists to deliver on strategy

Maintained Relationships
Improve Customer Satisfaction Index
Build relationships and collaborate with Call Centre-Internal, Customer Care, External Customers, Inter-Company, Inter-business Unit

Oracle Technology
Advantage (optional):
Oracle Database Knowledge (SQL and Advanced SQL)
Knowledge of Microservice architectures
Knowledge of PaaS, SaaS

Technical Analysis    
Data Analysis using SQL (preferably Oracle);
Data Mining using SQL;
Knowledge Management;
Knowledge of network topology;
Knowledge of BIG DATA/Data Science;

The ideal candidate for this role will have:

Matric – Essential
3 year degree/ diploma in  computer science, information technology, information systems degree  Essential
Honours degree-advantage.
BA diploma advantage.
A minimum of 5-8 years relevant experience within an ICT Company is essential with specific focus on:
Quantitative analytics
Customer data
billing management systems, financial reporting systems and process

Job knowledge
Knowledge of Billing and Financial Reporting
Knowledge of Configuration Management
Deep Quantitative analytical skills
Customer data skills, i.e. understanding of customer data marts, etc.
Campaign management systems, optimization technology and process
CRM operations – understanding of data and decision

The base location for this role is, Century City, Cape Town.

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