Personal Assistant – Fidelity

The main purpose of the position is to provide co-ordination, administrative and secretarial support to the Senior Manager.

Minimum Requirements

  • Grade 12.
  • Administrative/Secretarial Post School Qualification.
  • At least 3-5 Years’ experience as a Personal Assistant reporting to Senior Management.
  • Valid driver’s license with own reliable transport.
  • Ability to travel as and when required.
  • Ability to work extended hours as and when required.
  • Clear criminal record and no pending cases.
  • Advanced Excel, MS Word and Power Point proficiency.
  • Above average verbal and written communication skills.
  • Ability to resolve conflict effectively.
  • Ability to handle work related stress and work effectively under pressure.
  • Ability to work independently.
  • Highly motivated and enthusiastic.

KEY PERFORMANCE AREAS:

  • Co-ordination of appointments, diary management and client engagements.
  • Office administration and general Administrative duties.
  • Co-ordination of e-mail, correspondence and written communication.
  • Screening of telephone calls and taking of messages.
  • Minute taking at selected meetings and engagements.
  • Maintaining of strict confidential protocols regarding correspondence and communication.
  • Liaising at different levels of the department.
  • Consolidate management information and reports.
  • Compiling weekly and monthly reports.
  • Typing of documents, reports and preparation of presentations
  • Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.

OTHER PERSONALITY ATTRIBUTES & CORE COMPETENCIES:

  • Ability to maintain confidentiality and handle office maters with utmost professionalism.
  • Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
  • Above average report writing skills.
  • Organising skills.
  • Initiative skills.
  • Time Management skills.
  • Attention to detail.
  • Team player.
  • Self-development and that of others.
  • Self-motivated & Independent operator.
  • Delivery-orientated and deadline-driven
  • Sensitivity to confidential matters is required
  • High emotional intelligence (EQ) required.
  • Professional interpersonal communication (written and verbal).
  • Able to function in an unstructured environment.
  • Build relationships across the business
  • Ownership and accountability and decision making skills

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