DESKTOP TECHNICIAN (ICT and Asset) – Gauteng College of Nursing

Requirements :

  • Grade 12 or equivalent certificate. Degree/ National Diploma in Information Communication Technology or related qualifications. Knowledge and experience in Desktop, LAN, and WAN support. Knowledge of system such as BAS, PERSAL, SAP, SRM and Microsoft package. MCSA or MCSE will be an advantage. Computer skills, Word and Excel. Communication skills and application of Batho Pele principles. Valid Driver’s license.

Duties :

  • Manage, install, configure, upgrade operating systems and software. Using standard business and administrative packages. Install, assemble, configure computers, monitors, network infrastructure and peripherals, such as cables and printers. Help in maintaining departmental LAN. Act as a technical resource in assisting users to resolve problems with equipment and data. Analyze and monitor the ICT connectivity environment. Advise on technical changes in the ICT environment. Help Manage overall ICT systems security and disaster. Liaise between management and users. Anticipate and manage ICT risks e.g., virus threats, power outages, leakage of information, etc. Help Manage and maintain all ICT equipment. Provide first line technical support and maintain WAN / LAN and desktop for all users. Minimize service disruption by operating, supporting, and maintaining day to day operational issues. Attend to user complain. Record keeping, Manage telecommunications / telephone management system. Maintenance and administration of campus assets. Safeguard and control of campus assets. Participate in college and campus committees, task groups, projects, activities, and meetings. Participate in activities that will promote the institutional ICT integrity e.g., Adhere to the Code of Conduct. Perform any other duties delegated by supervisor.

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