CIT Retail Claims Administrator-Fidelity

CIT Retail Claims Administrator-Fidelity

Job Description

CIT Retail Claims Administrator

REPORTING TO: Claims Manager

The above position is vacant at Midrand, reporting to the Claims Manager.

Key Performance Areas: (not totally inclusive):

  • Registering and processing of CIT claims on ICBM.
  • Receipt of CIT investigation dockets.
  • Constant communication with branches to address any claim queries or problems that the branches may need assistance with.
  • Processing, capturing, and updating the CIT claims on the ICBM system
  • Closing of the CIT claim files on ICBM.
  • Filing of all documents in the CIT claim files.
  • Forward correspondence to Branches requesting outstanding documents and information.
  • Distribution of weekly CIT claims report.
  • Assisting Management with duties as requested
  • Assisting and resolving of client and Branch queries relating to the Department
  • General office duties

Minimum Requirements:

  • Minimum Matric Certificate and /or relevant post Matric qualifications.
  • Claims and insurance experience would be an advantage.
  • Proficiency in MS Word/Excel/PowerPoint is essential.
  • Accuracy and high methodical working methods are required.
  • Ability to liaise professionally with personnel at all levels.
  • Ability to work without supervision, under pressure and meet deadlines.
  • Previous experience in the security environment would be an advantage

Other Personality Attributes:

  • Strong interpersonal and communication skills with diplomacy and tact and ability to interact effectively at all levels
  • Should be able to work independently, proactively and use initiative
  • Ability to work under pressure and meet deadlines
  • Accuracy and high methodical working methods are required
  • Ability to maintain confidentiality and handle office matters with utmost professionalism
  • Computer literacy – Excel, Word, Outlook.
  • Own transport essential.
  • Presentable

Core Competencies:

  • Organization skills
  • Good communication skills
  • Strong administration skills
  • Strong interpersonal skills

More Information

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